We provide proactive monitoring and maintenance service that helps to maintain smooth-running machines which results in less downtime. As a managed service provider (MSP), we have managed plans for desktops, laptops, cloud, host and virtual servers.
Problems are identified and resolved usually before staff even are aware there was an issue. Behind the scenes, our 24/7/365 system monitors and manages Windows updates, 3rd party software patches and reports issues that may lead to downtime. Support, both remote and onsite, can be included in our managed IT plans guaranteeing you have a fixed cost each month. We also include antivirus, antimalware, scripting tools and reporting so that you know exactly what has been going on behind the scenes. Should you decide it isn't right for you, we will do what it takes to make it right or you can give 30 days' notice to cancel the service. We even include free of charge monthly firmware updates for supported switches, routers, and our centrally-managed WiFi systems.
